LILLIAN FORD
OFFICE MANAGER/BILLING SPECIALIST
Lillian has been working in the behavioral health field for almost 20 years, and is experienced in all aspects of managing a psychology office. Her primary role at Treasure Valley Psychology is overseeing all insurance verification and billing. She is a retired military Senior Non-Commissioned Officer, and moved to Boise in 2004, shortly after her retirement from the USAF. She enjoys many of the outdoor activities to be found here, especially biking, hiking, or running on the greenbelt and trails surrounding Boise.
KATIE BROWN
PATIENT CARE SPECIALIST
As a patient care specialist, Katie is one of our primary points of contact for all things related to patient care support. As a military spouse, she has lived in many different places, including England. She has varied experiences with different customer service roles, as well as a Bachelor’s in Psychology. Being born and raised in Fairbanks, Alaska, she loves what Idaho has to offer.
RACHÉL FROST
PATIENT CARE SPECIALIST
As a patient care specialist, Rachél is one of our primary points of contact for all things related to patient care support. Rachél has lived in Idaho her whole life, and loves all the state has to offer. Rachél strongly believes in the power of good mental health care, and that everyone can benefit from accessing help when needed. When not at work, her life revolves around chasing after an active toddler and spending time with her family.